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How to Return an Item

  1. Review the entire Return Policy below.
  2. Obtain authorization to return your item by calling us at 09867298861 Monday - Friday 9:00 a.m. – 6:00 p.m. (IST)
  3. Include all parts, pieces, printed materials, promotional items and accessories, along with the product's original packaging.
  4. Include a copy of your invoice received from us via email.
  5. Mail your return within 30 days of purchase to the address provided in your return authorization.
  6. Allow 2 weeks for your return to be processed.
Refund & Return Policy

Products are eligible for a refund if you decide you don't want the item, it didn't meet your expectations or if you have had an adverse skin reaction.

You will be responsible for the return mailing/shipping costs.

If you paid with a gift certificate, store credit, and/or Reward Points along with a credit card, the gift certificate, store credit and/or Reward Points will first be refunded, then your credit card will be refunded. Store credit will expire 60 days from the date of issuance.

Returned items are subject to inspection by Hinger Healthcare staff. All parts, pieces, printed materials, promotional items, accessories and any original product packaging must be returned. Returned products may not be altered, over 75% used or damaged.

Multiple return requests for the same products are subject to review by Hinger Healthcare Pvt. Ltd.. We reserve the right to deny multiple refunds on products purchased and returned more than once.

Returns that do not meet the return policy criteria will not qualify for a refund and may be returned at the customer's expense or destroyed upon request.

We are not responsible for return packages that may be lost or damaged in transit. It is recommended that you choose a method of shipping with tracking and insurance.

If you have any questions, feel free to contact one of our friendly customer service representatives at 09867298861 Monday - Friday 9:00 a.m. – 6:00 p.m. (IST) or via e-mail at info@hingerhealthcare.com
Legal Notice

All content of this Internet site is owned or controlled by Hinger Healthcare Pvt. Ltd. and is protected by copyright laws. You may download content only for your personal use for non-commercial purposes but modification or further reproduction of the content is not permitted. The content may otherwise not be copied or used in any way. The owners of this site will use reasonable efforts to include up-to-date and accurate information in this Internet site, but makes no representations, warranties, or assurances as to the accuracy, currency, or completeness of the information provided. The owners of this site shall not be liable for any damages or injury resulting from your access to, or inability to access, this Internet site, or from your reliance on any information provided at this Internet site. This website is intended for visitors from India. This Internet site may provide links or references to other sites but the owners of this site have no responsibility for the content of such other sites and shall not be liable for any damages or injury arising from that content. Any links to other sites are provided as merely a convenience to the users of this Internet site. The trademarks, service marks, trade names, trade dress and products in this Internet site are protected in India and internationally. No use of any of these may be made without the prior, written authorization of the owners of this site, except to identify the products or services of the company. Any personally identifiable information in electronic communications to this Internet site is governed by this site's Privacy Policy. The owners of this site shall be free to use or copy all other information in any such communications, including any ideas, inventions, concepts, techniques or know-how disclosed therein, for any purposes. Such purposes may include disclosure to third parties and/or developing, manufacturing and/or marketing goods or services. The sender of any communications to this Internet site or otherwise to the owners of this site shall be responsible for the content and information contained therein, including its truthfulness and accuracy. Privacy Policy

Hinger Healthcare Pvt. Ltd. is concerned about privacy issues and wants you to be familiar with how we collect, use, and disclose information. This Privacy Policy describes our practices in connection with information that we or our service providers collect through the Web site or Web property (including, for example, a mobile Web site or application) operated and controlled by us from which you are accessing this Privacy Policy (each, the "Site"). By providing personal information to us or by using the Site, you agree to the terms and conditions of this Privacy Policy. Information You Provide

Some areas of the Site may ask you to submit personal information in order for you to benefit from the specified features (such as newsletter subscriptions, tips/pointers, or order processing) or to participate in a particular activity (such as sweepstakes or other promotions). You will be informed what information is required and what information is optional. We may combine the information you submit with other information we have collected from you, whether on- or offline, including, for example, your purchase history. We may also combine it with information we receive about you from other sources, such as other companies, divisions, parents, subsidiaries, and affiliated companies of Neutrogena Corporation, publicly available information sources (including information from your publicly available social media profiles), and other third parties. How We Use and Disclose Information

We use and disclose information you provide to us as described to you at the point of collection.We also use information from or about you:
  1. To respond to your inquiries and fulfill your requests, such as to send you documents you request or e-mail alerts;
  2. To send you important information regarding our relationship with you or regarding the Site, changes to our terms, conditions, and policies and/or other administrative information; and
  3. For our business purposes, such as data analysis, audits, developing new products, enhancing our website, improving our products and services, identifying Site usage trends, personalizing your experience on the Site by presenting products and offers tailored to you, and determining the effectiveness of our promotional campaigns.
THIRD PARTY SITES AND SERVICES

This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any site or web property (including, without limitation, any application) that is available through this Site or to which this Site contains a link. The availability of, or inclusion of a link to, any such site or property on the Site does not imply endorsement of it by us or by our affiliates. SECURITY

We use reasonable organizational, technical, and administrative measures to protect personal information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the CONTACTING US section below.

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